Your Privacy Matters to Us

1. Introduction

Bharat Home Mechanic provides home appliance repair and service solutions including AC repair, refrigerator repair, washing machine repair and microwave repair. This Privacy Policy explains how we collect, use and protect information when you visit our website or contact us for our services.

2. Information We Collect

We may collect information that you provide when you contact us or request a service, including:

• Your name
• Phone number
• Email address
• Service address
• Details about your appliance and service requirements
• Any other information you voluntarily provide

3. How We Use Your Information

The information we collect may be used for purposes such as:

• Responding to your service enquiries
• Scheduling technician visits
• Providing appliance repair and maintenance services
• Communicating with you regarding your service request
• Improving our website and customer experience
• Handling customer support requests

4. Information Protection

We take reasonable measures to protect the personal information provided to us against unauthorized access, misuse, alteration or disclosure. However, no method of transmission or storage over the internet can be guaranteed to be completely secure.

5. Sharing of Information

Bharat Home Mechanic does not sell or rent your personal information to third parties. Information may be shared with technicians, service personnel or trusted service providers only when necessary to provide or manage the requested service.

6. Cookies

Our website may use cookies or similar technologies to improve website functionality, understand visitor activity and provide a better browsing experience. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites or services. Bharat Home Mechanic is not responsible for the privacy practices, content or policies of those external websites. We recommend reviewing their privacy policies separately.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve enquiries and comply with applicable legal obligations.

9. Your Privacy Rights

You may contact us to request information about the personal data we hold about you or to request correction of inaccurate information, subject to applicable laws and reasonable verification requirements.

10. Children's Privacy

Our services and website are not specifically directed toward children. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website or applicable requirements. Any updated version will be published on this page.